Lifecycle Services »
Product life management and continuity
Our product planning carefully takes product lifespan into consideration to ensure selection of long life cycle components, revision control and drop in replacement compatibility. Additionally our dedicated account managers will keep you informed on any changes or updates to your bill of materials as your product matures.
- Lifecycle Planning
- BOM Change Notifications
- EOL Notifications
- Platform Upgrades
- Software/BIOS Updates
System repairs, refurbishment and reverse logistics
Our warranty programs include options of aesthetically refurbishing the unit, reconditioning, retesting, reimaging, replacing missing accessories and documentation and more. Optionally we have cross ship replacement and advanced replacement programs available.
- Standard 1 year warranty on all systems, cases and components
- Extended warranties available including cross ship replacement programs
- US based tech support provided by people involved in the design and manufacture of your system